Privacy policy

Last Updated: September 16, 2026

At Everroria, we respect your privacy and are committed to protecting your personal information.

Everroria is owned and operated by Qinghai Jinyu Network Technology Co., Ltd.

Qinghai Jinyu Network Technology Co., Ltd. is the legal company responsible for operating everroria.com and managing the collection, use, and processing of personal information related to customers who visit, use, or make purchases through our website.

Everroria operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a secure and convenient shopping experience.

Everroria is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction using our Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, payment information, financial account details, transaction information, payment confirmation, and other payment-related details.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including products you view, add to your cart, purchase, return, exchange, cancel, and your past transactions.
Communications with us including information you provide when contacting customer support or communicating with us.
Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information including information about how and when you interact with or navigate our Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, place an order, visit or use our Services, communicate with us, or provide personal information.
Automatically through our Services, including through cookies and similar technologies.
From our service providers, including technology providers, payment processors, fulfillment partners, and other providers who assist us.
From our partners or other third parties, where permitted by applicable laws.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to:

Process and fulfill your orders;
Process payments;
Arrange shipping and delivery;
Manage returns and refunds;
Provide customer support;
Maintain account information;
Improve our products, services, and shopping experience;
Recommend products that may be relevant to your interests.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including:

Sending promotional communications;
Providing product updates;
Showing relevant advertisements based on your interactions with our Services.

You may opt out of marketing communications at any time through available unsubscribe options.

Security and Fraud Prevention

We use personal information to:

Verify accounts;
Protect transactions;
Detect and prevent fraudulent activity;
Maintain the security of our Services.

Communicating With You

We use personal information to:

Respond to customer inquiries;
Provide order updates;
Provide customer service;
Maintain communication regarding purchases.

Legal Reasons

We may use personal information to:

Comply with applicable laws;
Respond to legal requests;
Enforce our policies;
Protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information in certain circumstances, including:

With Shopify and third-party service providers that assist with payment processing, shipping, fulfillment, customer support, analytics, and website operations;
With business and marketing partners where permitted by applicable law;
When you request or authorize us to share information;
When required to comply with legal obligations;
To protect our rights, customers, and Services.

Relationship With Shopify

Our Services are hosted by Shopify.

Shopify collects and processes personal information related to your use of our online store to provide and improve its services.

Information submitted through our Services may be shared with Shopify and third-party providers involved in providing services such as payment processing, security, analytics, and website functionality.

For more information about how Shopify handles personal information, please review Shopify's Privacy Policy.

Third Party Websites and Links

Our Services may contain links to third-party websites or platforms.

If you follow links to websites that are not controlled by us, we recommend reviewing their privacy policies and terms.

We are not responsible for the privacy practices, content, or security of third-party websites.

Children's Data

Our Services are not intended for children.

We do not knowingly collect personal information from children under the applicable age of majority.

If you believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.

Security and Retention of Your Information

We take reasonable measures to protect your personal information.

However, no security system can guarantee complete security.

We retain personal information only for as long as necessary to:

Provide our Services;
Complete transactions;
Comply with legal obligations;
Resolve disputes;
Enforce agreements and policies.

Your Rights and Choices

Depending on applicable laws, you may have rights regarding your personal information, including:

Right to access personal information;
Right to request deletion;
Right to correct inaccurate information;
Right to receive a copy of your information;
Right to opt out of certain marketing or data-sharing activities.

To exercise your rights, please contact us using the information below.

We may need to verify your identity before processing certain requests.

Complaints

If you have concerns regarding how we process your personal information, please contact us.

Depending on applicable laws, you may also have the right to contact your local data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence.

Where required by applicable law, we use appropriate safeguards for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs.

Any updates will be posted on this page with the revised "Last Updated" date.

Contact

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Brand Name:
Everroria

Legal Company Name:
Qinghai Jinyu Network Technology Co., Ltd.

Email:
service@everroria.com

Phone:
0971-8820088

Business Address:
Room 11813, Building 1, No.76 Xichuan South Road, Chengxi District, Xining City, Qinghai Province, China

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT