Qinghai Jinyu Network Technology Co., Ltd.

Welcome to Everroria Customer Support.

Everroria is owned and operated by Qinghai Jinyu Network Technology Co., Ltd.

Qinghai Jinyu Network Technology Co., Ltd. is the legal company responsible for operating everroria.com and managing the commercial activities associated with the Everroria online store, including product sales, order processing, customer support, payment assistance, shipping coordination, returns, refunds, and related after-sales services.

We are committed to providing clear, helpful, and responsive support throughout your shopping experience.

Whether you have questions before placing an order or need assistance after your purchase, our customer support team is here to help.

How We Can Help

Our customer support team can assist with:

• Product information and general product questions;
• Order confirmation and order status updates;
• Payment and checkout assistance;
• Shipping and tracking inquiries;
• Return and refund requests;
• Damaged, defective, missing, or incorrect products;
• Order-related concerns; and
• Other purchase or after-sales questions.

For questions regarding an existing order, please include your order number and a brief description of your request. This helps our team locate your order details and respond more efficiently.

Contact Information

If you need assistance, please contact us using the information below.

Customer Support Email:
service@everroria.com

Customer Support Hotline:
0971-8820088

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT

We aim to respond to customer inquiries as promptly as possible during our normal business hours.

Response times may occasionally be longer during:

• Weekends;
• Public holidays;
• Major promotional periods; or
• Periods of unusually high inquiry volume.

Business Information

Brand Name:
Everroria

Legal Company Name:
Qinghai Jinyu Network Technology Co., Ltd.

Website:
everroria.com

Business Address:
Room 11813, Building 1, No.76 Xichuan South Road, Chengxi District, Xining City, Qinghai Province, China

Customer Support Email:
service@everroria.com

Customer Support Hotline:
0971-8820088

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT

Everroria is owned and operated by Qinghai Jinyu Network Technology Co., Ltd.