Terms of Service
Last Updated: September 18, 2026
Welcome to Everroria.
These Terms of Service (“Terms”) govern your access to and use of everroria.com, including our website, products, services, content, features, and related tools.
Everroria is owned and operated by Qinghai Jinyu Network Technology Co., Ltd.
By accessing or using our website, placing an order, or purchasing products from Everroria, you agree to be bound by these Terms and the policies referenced in them, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Terms of Purchase.
Please read these Terms carefully before using our Services.
1. Company Information
Brand Name:
Everroria
Legal Company Name:
Qinghai Jinyu Network Technology Co., Ltd.
Website:
everroria.com
Business Address:
Room 11813, Building 1, No. 76 Xichuan South Road, Chengxi District, Xining City, Qinghai Province, China
Customer Support Email:
service@everroria.com
Customer Support Hotline:
0971-8820088
Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT
Everroria is owned and operated by Qinghai Jinyu Network Technology Co., Ltd.
Throughout these Terms, “Everroria,” “we,” “us,” and “our” refer to Everroria and Qinghai Jinyu Network Technology Co., Ltd.
2. Use of Our Website
By using our website, you agree that you will:
- Provide accurate and complete information when required
- Use our website only for lawful purposes
- Not misuse, damage, interfere with, or attempt to disrupt our Services
- Not attempt to gain unauthorized access to our systems
- Not use our products, content, or Services for unlawful activities
We reserve the right to restrict or terminate access to our Services where reasonably necessary due to violations of these Terms, suspected fraud, security concerns, or unlawful activity.
3. Eligibility
By using our Services, you confirm that:
- You are legally capable of entering into a binding agreement
- The information you provide is accurate and complete
- You meet any age requirements applicable in your location
If you use our Services on behalf of another person or organization, you confirm that you have authority to do so.
4. Products and Product Information
We make reasonable efforts to display product information accurately, including:
- Product descriptions
- Images
- Colors
- Sizes
- Features
- Specifications
- Available options
However, product colors and appearance may vary slightly depending on device settings, display quality, lighting conditions, or reasonable manufacturing variations.
We reserve the right to:
- Modify product information
- Update product availability
- Discontinue products
- Correct errors or inaccuracies
If you receive a product that is damaged, defective, incorrect, incomplete, or materially different from its description, please contact:
We will review the issue and provide an appropriate solution in accordance with our Return & Refund Policy.
5. Orders and Purchases
When you place an order through Everroria, you agree that:
- All information provided during checkout is accurate and complete
- You are authorized to use the selected payment method
- You have reviewed the product details, price, shipping information, and order details before completing payment
- Your purchase is for lawful purposes
After submitting an order, you may receive an order confirmation.
An order confirmation confirms that we have received your order request but does not necessarily mean that the order has been shipped.
We reserve the right to refuse or cancel an order for reasonable reasons, including:
- Product availability issues
- Errors in product information or pricing
- Suspected fraudulent or unauthorized activity
- Payment authorization issues
- Shipping restrictions
- Incomplete or inaccurate customer information
- Other operational or legal reasons
If an order is cancelled after payment has been successfully collected, an appropriate refund will be issued to the original payment method.
6. Pricing and Payments
All prices displayed on our website are listed in the applicable currency shown during checkout.
We may update prices, promotions, or product availability from time to time.
The price applicable to your order will generally be the price displayed when the purchase is completed, except in cases of obvious pricing or technical errors.
Payment must be completed successfully before an order can be processed.
Available payment methods are displayed during checkout.
Payments may be processed by Shopify and other authorized payment service providers.
By submitting payment information, you confirm that:
- The payment information provided is accurate
- You are authorized to use the selected payment method
- You authorize the applicable charge for your order
7. Order Processing
After payment has been successfully confirmed, orders are generally processed within:
1–5 business days
Processing time refers to the time required to verify, prepare, and arrange your order for shipment.
Business days generally do not include weekends or public holidays.
Processing time is separate from estimated delivery time.
8. Shipping and Delivery
Everroria currently ships to eligible addresses within the:
United States
Our current estimated Standard Shipping delivery time is:
10–20 business days after shipment
Our current shipping rates are:
Orders of $39.00 USD or more:
Free Standard Shipping
Orders under $39.00 USD:
Standard Shipping — $2.99 USD
Applicable shipping charges will be displayed during checkout before you complete your purchase.
Processing time and estimated delivery time are separate.
Delivery estimates are not guaranteed arrival dates.
Shipping delays may occur due to circumstances such as:
- Carrier delays
- Weather conditions
- Transportation interruptions
- Public holidays
- Destination-related issues
- Customs or logistical processing where applicable
- Other circumstances outside our reasonable control
For complete information, please review our Shipping Policy.
9. Tracking and Delivery Issues
Once your order has been shipped and tracking information becomes available, you may receive a shipping confirmation email containing tracking details.
Tracking information may take some time to update after the shipment has been handed to the carrier.
If tracking has not updated for an extended period, your package appears to be lost, or your order is significantly delayed, please contact:
Please provide your order number and any available tracking information.
We will review the available information and assist with the appropriate next steps.
We do not automatically reject a customer request solely because tracking information shows a “Delivered” status.
10. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible at:
We will make reasonable efforts to accommodate requests before the order enters fulfillment or shipment preparation.
Once an order has entered fulfillment, has been prepared for shipment, or has already shipped, changes or cancellations may no longer be possible.
If cancellation is no longer possible, the order may be eligible for return after delivery in accordance with our Return & Refund Policy.
11. Returns and Refunds
Eligible products may be returned within:
14 calendar days after delivery
subject to the conditions stated in our Return & Refund Policy.
Before returning any product, please contact:
Please do not send returns directly to our business registration address unless our customer support team specifically instructs you to do so.
Once an eligible return request has been approved, our customer support team will provide the appropriate return warehouse address and return instructions.
Approved refunds are generally issued to the original payment method.
Once an approved returned product has been received and reviewed, we generally process the refund within:
5–10 business days
Your bank, card issuer, or payment provider may require additional time before the refunded amount appears in your account.
For complete information, please review our Return & Refund Policy.
12. Damaged, Defective, Missing, or Incorrect Products
If your order arrives damaged, defective, incomplete, missing, incorrect, or materially different from the product description, please contact:
Please provide:
- Your order number
- A description of the issue
- Clear photos or videos where relevant
We will review the available information and provide an appropriate solution.
Where the issue is confirmed to result from a product or fulfillment error, customers will not be required to bear reasonable costs associated with resolving that issue.
13. Intellectual Property Rights
All content available on our website, including but not limited to:
- Text
- Images
- Graphics
- Logos
- Product descriptions
- Website design
- Other materials
is owned by or licensed to Everroria or Qinghai Jinyu Network Technology Co., Ltd., except where otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or commercially use our content without prior written permission, except where permitted by applicable law.
14. Third-Party Services
Our website may use third-party services, including:
- Payment providers
- Shipping providers
- Analytics services
- Marketing tools
- Technology providers
- Other service providers
Your use of third-party services may also be subject to their own terms and privacy policies.
We are not responsible for independent third-party services except to the extent required by applicable law.
15. Third-Party Links
Our website may contain links to websites or services operated by third parties.
Third-party websites are operated independently from Everroria.
We are not responsible for the content, security, privacy practices, products, or services of third-party websites that we do not control.
You should review the applicable terms and policies of third-party websites before using their services or providing personal information.
16. Privacy
Your use of our Services and submission of personal information are governed by our:
Privacy Policy
The Privacy Policy explains how personal information may be collected, used, disclosed, stored, and processed.
17. Errors, Inaccuracies, and Omissions
Information on our website may occasionally contain typographical errors, inaccuracies, or omissions relating to:
- Product descriptions
- Pricing
- Promotions
- Shipping charges
- Delivery estimates
- Product availability
- Other information
We reserve the right to correct errors or update information where reasonably necessary.
If an obvious error materially affects an order already placed, we will take reasonable steps to notify the customer and provide an appropriate solution.
18. Prohibited Uses
You may not use our website or Services:
- For unlawful or fraudulent purposes
- To violate applicable laws or regulations
- To infringe intellectual property or other legal rights
- To submit false or misleading information
- To transmit viruses, malware, or malicious code
- To gain unauthorized access to systems or data
- To interfere with website security or functionality
- To impersonate another person or organization
- To misuse or disrupt our Services
We may restrict access where we reasonably determine that these requirements have been violated.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Everroria and Qinghai Jinyu Network Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising from use of the Services where such liability may lawfully be limited.
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.
Nothing in these Terms limits mandatory consumer rights.
20. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses reasonably arising from:
- Your unlawful use of our Services
- Your material violation of these Terms
- Your infringement of applicable third-party rights
This section does not impose liability where doing so would conflict with mandatory consumer protection laws.
21. Consumer Rights
Nothing in these Terms is intended to exclude, restrict, or limit consumer rights that cannot legally be excluded or restricted.
Where mandatory consumer protection laws provide customers with additional rights, those rights will apply to the extent required by applicable law.
22. Termination
You may stop using our Services at any time.
We may suspend or terminate access where reasonably necessary due to:
- Material violations of these Terms
- Fraudulent activity
- Security concerns
- Unlawful activity
- Other circumstances permitted by applicable law
Termination does not affect rights or obligations relating to transactions completed before termination.
23. Governing Law
These Terms are governed by the laws applicable to Qinghai Jinyu Network Technology Co., Ltd.
Where applicable, the laws of the People’s Republic of China govern these Terms, without limiting mandatory consumer protection rights or other mandatory legal protections available to customers under the laws applicable in their place of residence.
24. Dispute Resolution
If you have a concern relating to our Services, an order, shipping, return, refund, or another transaction-related matter, please contact us first at:
We will make reasonable efforts to review and resolve customer concerns.
Any dispute that cannot be resolved directly will be handled in accordance with applicable law and any mandatory rights available to the customer.
25. Changes to These Terms
We may update these Terms from time to time to reflect:
- Changes to our Services
- Operational updates
- Store policy changes
- Legal or regulatory requirements
- Business needs
Updated Terms will be posted on this page with a revised “Last Updated” date.
Where required by applicable law, additional notice may be provided regarding material changes.
26. Entire Agreement
These Terms, together with our Terms of Purchase, Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies expressly incorporated by reference, govern your use of the Services.
If a more specific policy applies to a particular transaction or issue, that more specific policy will generally apply to that issue, subject to applicable law.
27. Contact Information
If you have questions regarding these Terms of Service, our Services, an order, shipping, return, refund, or another store-related matter, please contact us:
Brand Name:
Everroria
Legal Company Name:
Qinghai Jinyu Network Technology Co., Ltd.
Website:
everroria.com
Customer Support Email:
service@everroria.com
Customer Support Hotline:
0971-8820088
Business Address:
Room 11813, Building 1, No. 76 Xichuan South Road, Chengxi District, Xining City, Qinghai Province, China
Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT
Everroria is owned and operated by Qinghai Jinyu Network Technology Co., Ltd.